Smartphone screen showing the Google Reviews tab with patient feedback, star ratings, reviewer names, and comments praising the short wait time and competent care.

Practice Rating 5/5

Boost patient satisfaction and attract glowing Google reviews

Through the automated collection of patient feedback, we increase the number of positive practice reviews on Google and enhance your understanding of patient satisfaction.

Valuable patient insights and more positive reviews.

After treatment, your patients receive a reminder to review your practice. Nelly simplifies the process of publishing positive reviews on Google, enhancing your online visibility. You gain valuable insights into your patients' experiences, satisfaction, and preferences, enabling you to deliver an optimal practice experience.

Automated feedback requests

Patients receive reminders via SMS or email to review your practice after their visit, simplifying the feedback process.

Chat interface showing a conversation between Laurids Seibel from Nelly and a patient, where Laurids kindly asks for feedback on a recent doctor visit and shares a link to leave a review.

Improved Google ratings

Positive feedback is seamlessly directed to Google, increasing both the quantity and quality of your reviews, which enhances your online visibility.

Highlighted patient reviews displayed in cards with names, profile pictures, star ratings, and short texts describing positive experiences at the practice.

Possibility to query patient satisfaction

Gain valuable insights into your patients' experiences and satisfaction to optimize the practice visit where it matters most. Negative reviews are shared with you privately for practice improvement but are not published.

Graphic showing a 5-star rating and “Rate practice” headline, accompanied by the Google logo, indicating a perfect review score for a medical practice.

Smart statistics

Nelly provides you with a detailed analysis of all reviews in the form of clear and concise statistics. This allows you to easily identify positive trends and their underlying factors, as well as areas for improvement.

Maximize practice efficiency with Nelly

Discover the key benefits of using Nelly with up to:

80%
less paper, printing, and postage expenses
10 mins
time saved per patient
10%
more treatments performed
30%
increase in revenue
I knew my practice needed to go digital. With Nelly, we’ve found the perfect solution.
Jubin Banivaheb
,
Zahn Hoch 3

Discover even more benefits.

Take advantage of these additional features designed to streamline your practice:

Effortless communication

Feedback reminders can be sent to your patients via SMS and email.

Insightful patient feedback

Gather more reviews to unlock actionable insights into patient satisfaction and improve your practice experience.

Want to know more?

Get all the details - completely free and with no obligation.

Let's talk