Stay up to date on the topic of digital practice and find out how you can optimize your day-to-day practice.
Even though the medical care of your patients always comes first, there is no way around good money. You've probably asked yourself the question more than once: Self-billing, factoring or a financial operating system — what suits my practice best?
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Patient satisfaction is a decisive factor for the success of your practice. It decides whether patients will seek your treatment again or, in the best case, even recommend your practice. In this article, you will learn exactly what patient satisfaction means, how to rate patient satisfaction and which levers you can use in practice to optimize it.
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A shortage of skilled workers in dental practices has long been a reality. Overwork, canceled services and a desperate search for staff determine the everyday life of many practices. Studies show: Only ⅓ of dentists rate the staffing situation as good. At the same time, skilled workers want better conditions, more development and less stress. The good news is that you can actively counteract this. You can find out how to do that here.
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In many medical practices, working hours are simply recorded on the side, without a clear system. But since the Federal Labor Court's ruling in 2022, it's clear that every practice must fully document the working hours of its employees. In this article, you will find out what is legally binding, how practical time recording works and which tools are suitable for this.
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Many medical practices do not lack competence, but time. As deadlines become tighter and forms pile up, the pressure to simplify processes grows. Digitalization is no longer an issue of the future. It is the prerequisite for medicine to work in everyday life. Six examples from various fields show how practices can successfully implement digitization.
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Patient communication is a complex topic. It ranges from digital tools to GDPR-compliant processes to the correct interpretation of interpersonal signals. In this article, you will learn which digital solutions really relieve your practice, what you need to pay attention to when it comes to data protection and how to create trust in a personal conversation — with a practical checklist.
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Card payments have long been part of everyday life for most people — in supermarkets, restaurants or pharmacies. The demand for quick and convenient payment options is also increasing in medical practices. But how does card payment work in a doctor's office? Which means of payment are accepted and what are the costs?
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Künstliche Intelligenz hält Einzug in Arztpraxen – von automatisierten Telefonassistenten über KI-gestützte Diagnosen bis zur Abrechnung. 2025 entscheidet nicht die Technik über den Erfolg, sondern der verantwortungsvolle Umgang mit ihr.
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From Google Maps to social media to sponsorship: This article shows you which marketing is particularly effective for doctors today and how you can increase your chances of getting referrals. These include many practical options that you can implement quickly.
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Probably the most important diagnostic tool is still the patient's anamnesis — this also applies to dental and orthodontic practices! Read here what you should pay attention to and download the free medical history sheet!
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New in Hamburg since 2024: The Drehbahn 7 dental practice — centrally located, just a few steps away from the State Opera. It was clear from the start that the practice wanted to take off digitally and Nelly is the ideal partner for this. We have with Dr. med. dent. Kathi Friedrich and ZMV Nadin Troschitz talked about the start-up and why their day-to-day practice has been so relaxed right from the start.
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A dental appointment with children means stress for many parents: little ones' fears, long organizational effort and unclear costs. Digital tools can help here — from virtual reality against nervousness to apps for playful education, smart scheduling and greater cost transparency. Here you can find out how modern technologies make a practice visit more relaxed.
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Although some patients actively request individual health services (iGEL), their use is often criticized. Doctors are repeatedly accused of only recommending IGEL services out of financial interests. Read this guide to learn what to consider when it comes to individual health benefits for both parties.
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The Patient Data Protection Act (PDSG) created a legal framework that regulates the safe and responsible handling of health data. This article shows exactly what the PDSG is about, who is affected and what it means for patients, doctors, nurses and health insurance companies.
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Since the corona pandemic at least, telemedicine has become enormously important and has provided doctors and their patients with a new form of communication and treatment. But for which cases is telemedicine suitable and what do doctors have to consider when offering digital consultations?
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The electronic health professional ID (eHBA) is one element of digital health applications. It ensures that only authorized healthcare professionals have access to sensitive patient data. Find out how to apply for your eHBA here.
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Quality management (QM) in dental practices is no longer a bureaucratic extra, but a key success factor in everyday practice. If you want to meet legal requirements, increase patient satisfaction and work efficiently, you need a well-thought-out QM system. In this article, you will learn what constitutes good quality management, which methods have proven effective and how to implement it step by step in your dental practice.
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Medical professionals often experience stressful or challenging situations. This article shows how they can react confidently with clear communication, de-escalation techniques and structural measures — and how good teamwork and leadership strengthen security and cooperation in practice.
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500 square meters on several floors and eight doctors — the specialists at OVZ Munich have to handle highly complex administrative processes every day. Digitalization has enormous potential here to noticeably relieve the entire team. PD Dr. med. Tim Saier relies on Nelly to implement this vision. We spoke to him about everyday practice and what changes are pending in the future.
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From June 28, 2025, web accessibility will be mandatory — this also applies to the online presence of medical practices. We'll explain to you what you need to consider now and how you can make your website barrier-free.
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More data protection, increasing administrative costs — Medermis Kiel also faced these challenges. In order to make processes more efficient and relieve the team, the practice is now relying on smart patient management with Nelly. We spoke to practice manager Nicol Onur about the benefits for the team and patients today and what potential she sees in the future.
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The electronic health card (eGK) has long been part of everyday practice for legally insured persons — but only a few know what it can really do. What features does it offer? Which data is stored and how secure is this data? This article gives you a compact overview of the functions, data, security and use of the eGK. You will also find out what obligations apply to insured persons and practices — and what will change from October 2025.
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More than a million people in Germany depend on antithrombotic agents — including classics such as ASS and Marcumar, but also modern active ingredients. The variety of drugs, dosages and mechanisms of action can quickly become confusing in everyday practice — even for experienced colleagues. The good news: There are structured approaches to keep track of things — without knowing every detail by heart.
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Hospitals run around the clock — and that costs: energy, water, single-use materials. Everyday life in clinics consumes enormous resources. At the same time, there is growing pressure to act more sustainably — for environmental, economic and social reasons. But what does sustainability mean in hospitals in concrete terms? Which measures really make a difference? And how can digitalization help make processes leaner, cleaner and more efficient? This article provides answers. Practical, well-founded and with many examples from clinical reality.
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Artificial intelligence is revolutionizing medical diagnostics through innovative applications such as imaging, automation of laboratory processes, and predictive analytics. These technologies enable more accurate and faster diagnoses, which significantly improves patient care. In imaging, AI helps identify and analyze patterns that can escape the human eye. Laboratory processes are also automated by AI, which increases efficiency and reduces error rates. Predictive analyses allow a more predictive diagnosis, which enables early interventions and improved health forecasts.
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The dream of having your own dental practice is within reach — but taking over a practice is a complex process with many pitfalls. From location analysis to financing planning to legal aspects: Thorough preparation is the key to success. In this checklist, you will find out what you need to pay particular attention to in 2025 in order to smoothly take over and successfully manage a dental practice.
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Proper fluoridation in babies and young children is essential to effectively prevent early childhood tooth decay. But which dosage is suitable when, and what role do drinking water and fluoridated salt play? In our detailed guide, you will learn everything about optimal fluoride supply — for healthy teeth right from the start.
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Nelly is now part of the new medatixx HealthHub. Nelly's digital patient recording and smart document management can thus be integrated even more easily and seamlessly into the MedatiXX software. Less effort, better workflows, and more time for your patients. Find out more now!
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With KV and KZV factoring, doctors and dentists receive their money quickly without having to wait long for payments from KVen and KZVen. Nelly ensures easy processing and transparent conditions so that you can fully concentrate on patient care. Optimize your practice finances and easily cover running costs or investments.
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Electronic health records have existed since 2021. What is very practical for patients poses a challenge for some medical practices. Read here which technical requirements you must meet and why medical professionals also benefit from the digital file.
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Doctors are repeatedly faced with the decision as to whether they should use the opt-out rule. The opportunity to work voluntarily beyond the 48-hour week required by law brings benefits, but also significant risks: from financial incentives to health burdens. In this article, you will learn everything you need to know about the opt-out regime for doctors: conditions, advantages and disadvantages, and alternatives to work more efficiently — without endangering your own health.
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Dental treatment during pregnancy can be challenging — but with the right knowledge, patients can be cared for safely and confidently. From optimal treatment times to X-ray diagnostics and drug therapy: In our guide, you will find out what really matters.
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Digital training offers enable medical professionals to provide flexible and location-independent continuing education. Through webinars, e-learning modules and digital platforms, current content can be integrated into everyday working life in a practical and individual way. Find out more about what digital training offers are available.
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Private prescriptions are part of everyday life in many medical practices — whether for privately insured persons, self-payers or special medications that are not covered by health insurance. But which regulations apply to the exhibition? Who is allowed to issue a private prescription and what about digital solutions such as the e-prescription? Here you can find out everything you need to know: From legal requirements to practical tips for efficient processing in your practice.
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Medical staff are under high pressure every day — but how can stress be reduced in a targeted manner? Effective stress management is crucial to maintaining mental health and preventing burnout. In this article, you will learn which strategies and techniques help to make everyday work less stressful and remain efficient in the long term.
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Digitalization is fundamentally changing healthcare and opening up completely new opportunities for patients and medical staff. From electronic health records to AI-based diagnostics and telemedicine: digital technologies make care more efficient, individual and accessible. But where do we currently stand? What opportunities and risks does digitization entail? And how can practices and clinics successfully shape change? Find out everything you need to know about digital transformation in healthcare!
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In this article, we explain which practice marketing strategies you can use to increase the visibility of your practice, gain the trust of potential patients, retain existing patients, and ultimately promote the growth and success of the practice.
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Medical apps are indispensable helpers in everyday practice and clinic life. They provide reliable information, assist with diagnostics, facilitate organization and offer practical tools for numerous specialist areas and applications. Here we present apps for doctors from various fields: From drug databases to guidelines and diagnostic tools. By the way: Apps are “only” part of digitization: At the end of the article, we look at other digital solutions that can make your practice or clinic future-proof.
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Berlin-based health and fintech company Nelly has raised 50 million euros. With this Series B financing, the company wants to drive forward the digitization of the European healthcare system. Nelly's Financial Operating System for healthcare is used by over 1,200 medical practices to increase efficiency and digitize administrative and financial processes. With a focus on product expansion, geographical expansion and increasing market share in Germany, Nelly is positioning itself as a leading fintech in European healthcare.
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Social media marketing can help medical practices improve their patient communication, strengthen their practice image and attract qualified staff. In this article, you will learn how to take advantage of the opportunities offered by digital channels, comply with legal requirements and impress with authentic content.
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Both patients and doctors are in favour of digitizing medical practices. But what is the actual score of digital technologies in everyday practice? Read here how Germany is doing in international comparison and which tips you can use to specifically digitize your practice.
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Medical professionals (MFA) are at the heart of every practice and clinic. Your everyday life is as varied as it is demanding: From patient care to medical assistance to practice organization. In this article, we take a look behind the scenes, explain the diverse tasks of an MFA in various specialist areas and show what career opportunities there are and ways to alleviate the workload through digital tools.
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The healthcare sector is facing an exciting year: New legal requirements and breakthrough technologies are shaping 2025. Find out what trends and innovations are in store for us and how healthcare professionals can benefit from them.
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Store QR codes encrypt information such as web links or contacts and offer a wide range of applications in medical practices. They facilitate administrative processes such as online appointment booking or patient admission and improve communication. With a well-thought-out implementation, they can increase efficiency, reduce waiting times and provide a modern service.
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The various requirements of the fee schedule for dentists (GOZ) and the assessment standard for dental services (BEMA) make billing more complicated for many dentists. This increases the amount of bureaucratic effort for practice and the team. Find out now what you need to pay attention to when it comes to complex billing of dental services and how you can make this process more efficient.
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Nelly and CompuGroup Medical now offer a joint Z1/Z1.PRO interface, which enables seamless communication between the two systems. Dental practices benefit from less manual effort and save time as well as costs. Find out more about the new partnership now.
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This article explores the causes of no-shows in dental offices, including psychological, organizational, and external factors. The significant consequences for the efficiency and financial success of practices are examined and practical strategies for reducing no-shows are presented.
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