Stay up to date on the topic of digital practice and find out how you can optimize your day-to-day practice.
Cost estimates, consents and advance surgical payments are central but often error-prone processes in dental practices. In this article, you will learn how to digitally manage these processes, reduce risks and gain more efficiency, planning security and liquidity through structured workflows.
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The dentists on the pine slope in Berlin-Hohengatow rely on holistic treatment concepts in a familiar, sensitive atmosphere. In order to decouple documentation and patient recording from everyday life, they chose Nelly as their digital partner. Dentist Nick Janssen talks about what this means in practice.
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SEO and GEO are online marketing tools that are also indispensable for a dental practice today. Positive Google reviews are no less important. In this article, you will learn how to be better found in search engines as a dentist and how to strengthen your online reputation step by step.
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Immer mehr Patienten wünschen sich hochwertige zahnmedizinische Versorgung – und stehen gleichzeitig vor steigenden Eigenanteilen und unübersichtlichen Versicherungsoptionen. Genau hier setzt Nelly an und integriert eine gemeinsam mit privadent entwickelte Lösung für maßgeschneiderte Empfehlungen von Zahnzusatzversicherungen direkt in die digitale Patientenreise – für mehr Planbarkeit, weniger Stress und spürbar weniger Administration in der Praxis.
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Viele Praxen kennen das Problem: Am Ende des Tages bleibt die Dokumentation liegen – oder sie kostet zusätzliche Zeit nach den Behandlungen. KI-gestützte Dokumentation kann Gespräche zwischen Ärzten und Patienten in Echtzeit transkribieren, analysieren und strukturiert ablegen. Der Beitrag erklärt, wie das funktioniert, welche Zeitersparnis möglich ist und wie KI in die digitale Praxisdokumentation eingebunden werden kann.
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Gute Neuigkeiten für alle DENTPORT-Nutzer: Nelly und DENTPORT sind ab sofort direkt miteinander verbunden. Die neue Schnittstelle macht den Datenaustausch zwischen beiden Systemen so einfach wie nie - und sorgt für spürbare Entlastung im Praxisalltag.
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No-shows are more than just a nuisance for orthodontists: Each missed appointment costs time and money, blocks capacities and disrupts the entire treatment plan. In this article, you will learn why no-shows occur and how you can measurably reduce missed appointments with a clear system.
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In 2026, digitizing your practice is no longer a “nice-to-have” but the basis for efficient processes. A well-coordinated practice stack ensures that appointment management, documentation, signatures, billing and payment flows work together seamlessly — and unnecessary manual steps are eliminated. In this article, you will learn which tools should not be missing in a modern setup, what role AI documentation and digital signature play, and how to select the right solutions for your practice.
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Digitalizing medical practices has been considered a necessary step for years. But despite numerous digital solutions, many projects run slower than planned or come to a complete standstill. Here we will introduce you to typical hurdles associated with digitization and how you can overcome them.
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Sheets of paper, illegible information and inquiries at reception are still part of everyday life in many dental practices. The anamnesis takes up an unnecessary amount of time and regularly interrupts the practice process. The digital anamnesis starts right here and shows how processes can be structured and relieved.
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Everyday practice is often full of unnecessary friction. Paper forms, inquiries, missing documents and manual statements take up time that is missing elsewhere. A practice portal takes care of exactly these tasks and brings order to processes that still depend on notes, telephone and various programs today. In this article, we explain exactly how a practice portal can do this.
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The anamnesis is one of the most important diagnostic measures. But it costs one thing in particular: A lot of time that doctors and practice staff usually don't have. Read here how you can significantly reduce the time required by taking a digital anamnesis with the right technical tools.
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Even though the medical care of your patients always comes first, there is no way around good money. You've probably asked yourself the question more than once: Self-billing, factoring or a financial operating system — what suits my practice best?
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Patient satisfaction is a decisive factor for the success of your practice. It decides whether patients will seek your treatment again or, in the best case, even recommend your practice. In this article, you will learn exactly what patient satisfaction means, how to rate patient satisfaction and which levers you can use in practice to optimize it.
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A practice appointment planner decides whether everyday life is quiet or chaotic. Appointments, rooms, outages, emergencies — everything depends on a clear structure. The question is: Buy a ready-made appointment planner or design it yourself? In this article, we present suitable models and show how you can create an appointment planner yourself. We are also looking at digital alternatives.
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A shortage of skilled workers in dental practices has long been a reality. Overwork, canceled services and a desperate search for staff determine the everyday life of many practices. Studies show: Only ⅓ of dentists rate the staffing situation as good. At the same time, skilled workers want better conditions, more development and less stress. The good news is that you can actively counteract this. You can find out how to do that here.
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In many medical practices, working hours are simply recorded on the side, without a clear system. But since the Federal Labor Court's ruling in 2022, it's clear that every practice must fully document the working hours of its employees. In this article, you will find out what is legally binding, how practical time recording works and which tools are suitable for this.
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Many medical practices do not lack competence, but time. As deadlines become tighter and forms pile up, the pressure to simplify processes grows. Digitalization is no longer an issue of the future. It is the prerequisite for medicine to work in everyday life. Six examples from various fields show how practices can successfully implement digitization.
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Patient communication is a complex topic. It ranges from digital tools to GDPR-compliant processes to the correct interpretation of interpersonal signals. In this article, you will learn which digital solutions really relieve your practice, what you need to pay attention to when it comes to data protection and how to create trust in a personal conversation — with a practical checklist.
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Card payments have long been part of everyday life for most people — in supermarkets, restaurants or pharmacies. The demand for quick and convenient payment options is also increasing in medical practices. But how does card payment work in a doctor's office? Which means of payment are accepted and what are the costs?
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Künstliche Intelligenz hält Einzug in Arztpraxen – von automatisierten Telefonassistenten über KI-gestützte Diagnosen bis zur Abrechnung. 2025 entscheidet nicht die Technik über den Erfolg, sondern der verantwortungsvolle Umgang mit ihr.
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From Google Maps to social media to sponsorship: This article shows you which marketing is particularly effective for doctors today and how you can increase your chances of getting referrals. These include many practical options that you can implement quickly.
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Probably the most important diagnostic tool is still the patient's anamnesis — this also applies to dental and orthodontic practices! Read here what you should pay attention to and download the free medical history sheet!
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New in Hamburg since 2024: The Drehbahn 7 dental practice — centrally located, just a few steps away from the State Opera. It was clear from the start that the practice wanted to take off digitally and Nelly is the ideal partner for this. We have with Dr. med. dent. Kathi Friedrich and ZMV Nadin Troschitz talked about the start-up and why their day-to-day practice has been so relaxed right from the start.
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A dental appointment with children means stress for many parents: little ones' fears, long organizational effort and unclear costs. Digital tools can help here — from virtual reality against nervousness to apps for playful education, smart scheduling and greater cost transparency. Here you can find out how modern technologies make a practice visit more relaxed.
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Although some patients actively request individual health services (iGEL), their use is often criticized. Doctors are repeatedly accused of only recommending IGEL services out of financial interests. Read this guide to learn what to consider when it comes to individual health benefits for both parties.
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Many doctors are now considering whether a medical care center can be the right alternative to their own practice. MVZs offer opportunities, but also bring new challenges. In this article, you will find out exactly what an MVZ is, what advantages and disadvantages there are and what requirements must be met to set up an MVZ. We'll answer all of your questions here.
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The Patient Data Protection Act (PDSG) created a legal framework that regulates the safe and responsible handling of health data. This article shows exactly what the PDSG is about, who is affected and what it means for patients, doctors, nurses and health insurance companies.
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Since the corona pandemic at least, telemedicine has become enormously important and has provided doctors and their patients with a new form of communication and treatment. But for which cases is telemedicine suitable and what do doctors have to consider when offering digital consultations?
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The electronic health professional ID (eHBA) is one element of digital health applications. It ensures that only authorized healthcare professionals have access to sensitive patient data. Find out how to apply for your eHBA here.
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Quality management (QM) in dental practices is no longer a bureaucratic extra, but a key success factor in everyday practice. If you want to meet legal requirements, increase patient satisfaction and work efficiently, you need a well-thought-out QM system. In this article, you will learn what constitutes good quality management, which methods have proven effective and how to implement it step by step in your dental practice.
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Medical professionals often experience stressful or challenging situations. This article shows how they can react confidently with clear communication, de-escalation techniques and structural measures — and how good teamwork and leadership strengthen security and cooperation in practice.
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500 square meters on several floors and eight doctors — the specialists at OVZ Munich have to handle highly complex administrative processes every day. Digitalization has enormous potential here to noticeably relieve the entire team. PD Dr. med. Tim Saier relies on Nelly to implement this vision. We spoke to him about everyday practice and what changes are pending in the future.
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From June 28, 2025, web accessibility will be mandatory — this also applies to the online presence of medical practices. We'll explain to you what you need to consider now and how you can make your website barrier-free.
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More data protection, increasing administrative costs — Medermis Kiel also faced these challenges. In order to make processes more efficient and relieve the team, the practice is now relying on smart patient management with Nelly. We spoke to practice manager Nicol Onur about the benefits for the team and patients today and what potential she sees in the future.
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The electronic health card (eGK) has long been part of everyday practice for legally insured persons — but only a few know what it can really do. What features does it offer? Which data is stored and how secure is this data? This article gives you a compact overview of the functions, data, security and use of the eGK. You will also find out what obligations apply to insured persons and practices — and what will change from October 2025.
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More than a million people in Germany depend on antithrombotic agents — including classics such as ASS and Marcumar, but also modern active ingredients. The variety of drugs, dosages and mechanisms of action can quickly become confusing in everyday practice — even for experienced colleagues. The good news: There are structured approaches to keep track of things — without knowing every detail by heart.
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