About the OVZ Munich and PD Dr. med. Tim Saier
that Orthopedic Care Center Munich (OVZ) is a modern joint practice for orthopedics, trauma surgery and sports medicine. In the heart of Munich, the interdisciplinary team brings together five experienced partners, two employed orthopedists and one general practitioner. Together, they offer a wide range of medical services.
PD Dr. med. Tim Saier is one of the founders of OVZ. According to the FOCUS list of doctors, he has been one of the top shoulder surgery doctors in Germany since 2021. Together with Dr. med. Christoph Burghart, he undertakes surgical procedures at the center, while the other partners focus on conservative therapies. This holistic concept makes OVZ a leading address for orthopedic care in Munich.
Challenges in everyday orthopedic practice
OVZ Munich combines high professional standards with demanding framework conditions. A large team of doctors working together over long distances — appointment coordination, transfer of information and documentation must be well coordinated here. Otherwise, there is a risk of unnecessary routes, delays and media breaks.
Dr. Saier puts it in a nutshell: “When you coordinate eight doctors and the practice is spread over several floors, you have to bundle processes and organize them efficiently. ”
Especially in a specialist area such as orthopedics, where diagnostics, advice and often procedures are interlinked, it is crucial that all areas — from registration to correct billing — work closely together. Efficiency is not an option here, but a prerequisite for functioning patient care and a relieved team.
How did OVZ Munich find out about Nelly?
Even during the founding phase of OVZ Munich, it was clear that a modern practice needs digital processes that work. The question was therefore not whether digitization should take place, but where the biggest levers are.
“Back then, I thought to myself: Where could we quickly be better positioned digitally? And that was the step towards Nelly,” recalls PD Dr. med. Tim Saier.
The focus was on a solution that works immediately, relieves everyday life and can keep pace with the growth of practice — especially when it comes to topics such as patient admission, documentation and signature management. This is exactly where Nelly's digital infrastructure impressed.
Obstacles to digitization
The transition from analog to digital structures is the first step towards more efficient and automated processes — especially in the medical environment. But practice quickly shows that not every digital solution can be easily integrated. In particular, the connection to the existing practice management system (PVS) represents a key challenge. Different interfaces, technical compatibilities and data protection requirements make seamless integration difficult.
At OVZ Munich, too, people are aware that digitization means more than the mere use of new software — it must fit into existing systems in order to actually make everyday work easier. This is exactly where Nelly comes in: The solution should offer a stable interface to PVS and enable completely smooth processes in the future.
The goals of digitization with Nelly
With the introduction of Nelly, OVZ Munich is pursuing very specific goals:
- Relief for the practice team: In times of acute shortage of skilled workers, practice teams are working at the limit. Digitized processes such as patient admission and anamnesis make manual transfers superfluous and significantly reduce daily administrative costs.
- Convenient and modern patient journey: Anyone who fills out documents digitally at home will experience a faster visit to the practice. This provides a better overview, a relaxed atmosphere — and supports a modern image of practice.
- Shorter waiting times: Thanks to reduced administrative tasks, the team has more time for actual patient care — processes are faster, appointments are timed better, and waiting times in practice are reduced.
- Better traceability of legal requirements: Complete and digitally archived documentation supports practice with regard to data protection, clarification obligations and audit-proof evidence.
- Faster onboarding of new employees: Digital, standardized processes make it easier to train new team members and ensure consistent quality in patient admissions.
- Resource-saving work: The reduced paper consumption not only reduces running costs, but also the environmental footprint of the practice.
Next steps on the path to digital orthopedics
The introduction of digital processes with Nelly is an important first step for OVZ Munich — but the orthopedic practice is already thinking ahead. As soon as the existing modules are fully integrated and established in everyday life, the focus will be on further digital solutions. An interesting topic: digital factoring.
The opportunity to also reckoning Processing efficiently and without media disruption via a digital platform promises not only additional convenience, but also greater transparency and relief in accounting.
Conclusion: Digitalization as an opportunity for sustainable change
For OVZ Munich, Nelly is more than just a technical update — the solution marks the beginning of a real cultural change. Instead of wasting time with paper, scans and manual documentation, digital processes should dominate everyday practice in the future. The next development step is already being considered and therefore the clear will to actively continue to shape the digital transformation.
Would you like to get to know Nelly in person and benefit from digital solutions? We will advise you free of charge and without obligation. Contact Nelly now!
