Nelly frees your daily practice routine from tedious bureaucracy

Tailored to the needs of medical practices, Nelly automates your administrative tasks for the best possible practice experience: from patient intake to billing.

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2.500+ practices already trust Nelly

From check-in to payment receipt

AI-powered automation
for practice and billing

Nelly automates operational and financial practice processes – from check-in and documentation to billing, payments, and patient financing, all the way to payment receipt. By building on your existing practice management system, Nelly reduces administrative overhead, improves liquidity, and increases revenue per patient.

Test AI Scribe for 14 days — ready to go instantly

See how Nelly documents your treatment, including the appropriate billing codes. Simply create a free account and get started — with 100 credits for 14 days of full access.
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Digitize the entire patient journey

Patient registration

Try out digital patient registration for yourself

Experience how simple and modern digital registration is with Nelly. Click through the patient registration process exactly as it would be used in your practice.

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AI Scribe

Seamless documentation despite staff shortages

Speak instead of typing: Nelly AI documents your patient treatments in real time.

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AI Treatment Plan

The Nelly AI Plan Agent manages and tracks your treatment plans

Increase your treatment plan conversion rate by up to 20%.

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Factoring

Efficient billing for your practice

Nelly provides enhanced payment protection and simplified billing processes in collaboration with partner banks, who act as your contractual partner.

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Boost your practice productivity with Nelly

With our solution, your practice benefits from up to:

80%
less paper, printing, and postage costs
60 %
Time saved in daily practice operations
40%
more revenue
30%
more treatments performed

Smart Technology. Maximum Security.

At Nelly, protecting the data of our practices and their patients is our highest priority. We use state-of-the-art security standards, encrypted infrastructure, and GDPR-compliant hosting.

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Data Encryption at the Highest Level
AES-256 at rest and TLS during transfer – your data is maximally secured.
Controlled Data Access
Multi-factor authentication and role-based access – only authorized personnel can access data.
GDPR-Compliant Hosting in Germany
Your data remains secure – hosted in certified AWS data centers in Frankfurt.
Continuous Monitoring and Security Checks
We continuously monitor, test, and improve our systems.

Integrations with technology partners

More than just empty promises

Over 2,000 practices are already enthusiastic Nelly customers. We’ll let them speak for themselves:

”
Nelly AI is a real game-changer for us. By handling routine tasks in the treatment room, it helps us achieve consistently accurate documentation and billing.
Dr. Tim Graf
ZÄHNE
Case study
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”
Since we introduced Nelly's digital check-in, patients arrive ready: up-to-date personal information, completed medical history, and signed consent forms. Reception staff no longer handle paperwork – they handle people. Waiting times before appointments are practically eliminated.
Francesco Galbiati
Brush
Case study
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”
Switching to Nelly Factoring wasn't complicated at all and was super fast. As a practice manager, I don't hear anything about the topic at all, which is always a good sign for me. Because if I don't hear anything, there's no problem.
Photo of Christoph Horwath
Christoph Horwath
Villa Kindermund
Case study
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”
Nelly entlastet unser Praxisteam spürbar im Alltag – Routineaufgaben laufen effizienter, und wir gewinnen mehr Zeit für das Wesentliche: unsere Patientinnen und Patienten.
Alfonso Padilla
AP Dental Team
Case study
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”
Digital billing with Nelly is much easier: Patients have longer deadlines and the credit rating is automatically checked - this saves me a lot of work!
Photo of Emel Senkal
Emel Senkal
Zahnärzte im Bazaar
Case study
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”
Nelly makes our factoring easier. With just two clicks, patients can easily make installment agreements and pay digitally — as easy as booking a hotel.
Photo of Jan Tasler
Jan Tasler
DIE PRAXIS
Case study
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”
It is particularly important to me that all employees feel comfortable. That is why my biggest success in working with Nelly is that it has become easier for our team to work with.
Photo of Dr. med. Philipp Remplik
Dr. med. Philipp Remplik
DIE RADIOLOGIE
Case study
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”
With Nelly as a factoring provider, we get the best conditions on the market. My priority is my patients: I don't want unnecessary costs.
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Dr. Anne Heinz
Dentiland
Case study
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”
I knew my practice needed to go digital. With Nelly, we’ve found the perfect solution.
Photo of Jubin Banivaheb
Jubin Banivaheb
Zahn Hoch 3
Case study
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All reviews displayed on this page are from users who have actually used our services. We take appropriate measures to ensure the authenticity of the reviews.

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Frequently asked questions:

Does Nelly also work with my practice management system?

Yes, Nelly is compatible with any practice management system thanks to its interfaces. With the help of these interfaces, images and documents can be stored directly in the patient record. For more information on the interface compatibility of your practice software and Nelly, we recommend a free consultation with one of our Nelly experts.

Do patients have to download an app to use it?

No, Nelly works via the web browser of the end devices.

Data protection: How secure is Nelly?

At Nelly, we attach great importance to data protection. All data is encrypted and stored on German servers. All data that is generated belongs to practice. For this, we have undergone TÜV certification for certified data protection. Here you can find our TÜV certificate: https://www.tuv-saar.com/certificates/46226

Does Nelly require any extra hardware?

No, no additional hardware, such as a tablet or a signature pad, is required to use Nelly.

How can people who don't own a smartphone use Nelly?

More than 90% of people in Germany already own a smartphone today. As a result of the corona pandemic, scanning QR codes and filling out documents via your own smartphone has reached the mainstream of society. However, a tablet can be booked on request. As a result, patients only need a SMS-enabled telephone. If patients do not have a smartphone at all, paper can still be used in addition to Nelly.