A card reader
Marketing image showing Nelly’s digital billing system with a card reader, branded payment card, and smartphone interface for outstanding balance, highlighting automation of medical practice admin tasks.

Nelly frees your medical practice from tedious bureaucracy

Tailored to the needs of medical practices, Nelly automates administrative tasks to deliver the best possible practice experience — from patient intake to billing.

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1000+ practices already trust Nelly

From check-in to cash-in

AI-powered automation for practice operations and billing

Nelly automates operational and financial workflows in medical practices — from check-in and documentation to billing, payments, and patient financing. Built on top of your existing practice management system, Nelly reduces administrative work, improves cashflow, and increases revenue per patient.

Nelly AI revolutionizes your documentation

Talk instead of typing: Nelly AI documents the treatment of your patients in real time.
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Digitize the entire patient journey

Digital Anamnesis

Medical history directly on the patient's smartphone

Patient intake is completed at home or in the practice using a smartphone, PC, or tablet. The transfer to your practice management software happens automatically.

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AI Scribe

Complete documentation despite staff shortages

Speak instead of type: Nelly's AI documents your patients' treatment in real time.

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AI Treatment Plan

The Nelly AI Treatment Plan Agent manages and tracks your treatment plans

Increase the conversion of your treatment plans by up to 20 %.

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Factoring

Efficient billing for your practice

Nelly enables greater protection against payment defaults and simplified billing and payment processes together with cooperating banks as your contractual partner.

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Just scan
Mobile interface displaying payment method options including SEPA, bank transfer, credit/debit card, Apple Pay, and Google Pay, with a total invoice amount and payment logos beside the phone.
Digital document review screen on a smartphone showing pending medical forms to be signed, with electronic signature by Dr. Nelly and patient contact information.

Maximize practice efficiency with Nelly

Discover the key benefits of using Nelly with up to:

80%
less paper, printing, and postage expenses
60 mins
time saved per patient
40%
increase in revenue
30%
more treatments performed

Smart Technology. Maximum Security.

At Nelly, protecting the data of our practices and their patients is our highest priority. We use state-of-the-art security standards, encrypted infrastructure, and GDPR-compliant hosting.

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Data Encryption at the Highest Level
AES-256 at rest and TLS during transfer – your data is maximally secured.
Controlled Data Access
Multi-factor authentication and role-based access – only authorized personnel can access data.
GDPR-Compliant Hosting in Germany
Your data remains secure – hosted in certified AWS data centers in Frankfurt.
Continuous Monitoring and Security Checks
We continuously monitor, test, and improve our systems.

Integrations with technology partners

Not just empty promises

More than 1200 practices are already enthusiastic Nelly customers. We can let them speak for themselves:

”
Nelly makes work absolutely easier for us. The patient admission is quick and easy, I think it's great!
Photo of Martina Jünger
Martina Jünger
Zahnzentrum Alstertal
Case Study
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”
Digital billing with Nelly is much easier: Patients have longer deadlines and the credit rating is automatically checked - this saves me a lot of work!
Photo of Emel Senkal
Emel Senkal
Zahnärzte im Bazaar
Case Study
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”
With Nelly, we have significantly improved the payment experience for our patients and reduced the majority of administrative work for our employees.
Bild von Dr. Philipp Gebhard
Dr. Philipp Gebhardt
BISS45
Case Study
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”
I was absolutely impressed by the Nelly KI Plan Agent: It makes everyday work noticeably easier, saves an enormous amount of time and provides a significantly better overview for both the practice and the patients.
Stefanie Plogmann (ZMV)
Zahnärzte am Kiefernhang
Case Study
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”
With Nelly, we significantly reduce the workload for our employees, as administrative work has been reduced to a minimum. In addition, patients can finally pay in a timely manner.
Photo of Julia Stechmesser
Julia Stechmesser
Zahnkultur Marzahn
Case Study
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”
With Nelly as a factoring provider, we get the best conditions on the market. My priority is my patients: I don't want unnecessary costs.
Photo of Dr. Anne Heinz
Dr. Anne Heinz
Dentiland
Case Study
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”
It is particularly important to me that all employees feel comfortable. That is why my biggest success in working with Nelly is that it has become easier for our team to work with.
Photo of Dr. med. Philipp Remplik
Dr. med. Philipp Remplik
DIE RADIOLOGIE
Case Study
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”
I knew my practice needed to go digital. With Nelly, we’ve found the perfect solution.
Photo of Jubin Banivaheb
Jubin Banivaheb
Zahn Hoch 3
Case Study
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”
Nelly does an enormous amount of work for us. Previously, we used login software that ran on tablets but hacked frequently. Now signing up is much more relaxed.
Photo of Dr. med. Georg-Eike Böhme
Dr. med. Georg-Eike Böhme
Hausärzte im Lehel
Case Study
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All reviews displayed on this page are from users who have genuinely used our services. We take appropriate measures to ensure the authenticity of these reviews.

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Frequently asked questions:

Does Nelly also work with my practice management system?

Yes, Nelly is compatible with any practice management system thanks to its interfaces. With the help of these interfaces, images and documents can be stored directly in the patient record. For more information on the interface compatibility of your practice software and Nelly, we recommend a free consultation with one of our Nelly experts.

Do patients have to download an app to use it?

No, Nelly works via the web browser of the end devices.

Data protection topic: How secure is Nelly?

At Nelly, we attach great importance to data protection. All data is encrypted and stored on German servers. All data that is generated belongs to practice. For this, we have undergone TÜV certification for certified data protection. Here you can find our TÜV certificate: https://www.tuv-saar.com/certificates/46226

Does Nelly require any extra hardware?

No, no additional hardware, such as a tablet or a signature pad, is required to use Nelly.

How can people who don't own a smartphone use Nelly?

More than 90% of people in Germany already own a smartphone today. As a result of the corona pandemic, scanning QR codes and filling out documents via your own smartphone has reached the mainstream of society. However, a tablet can be booked on request. As a result, patients only need a SMS-enabled telephone. If patients do not have a smartphone at all, paper can still be used in addition to Nelly.