A card reader
Marketing image showing Nelly’s digital billing system with a card reader, branded payment card, and smartphone interface for outstanding balance, highlighting automation of medical practice admin tasks.

Nelly frees your medical practice from tedious bureaucracy

Tailored to the needs of medical practices, Nelly automates administrative tasks to deliver the best possible practice experience — from patient intake to billing.

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1000+ practices already trust Nelly

Nelly AI revolutionizes your documentation

Talk instead of typing: Nelly AI documents the treatment of your patients in real time.
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Digitize the entire patient journey

Digital Anamnesis

Medical history directly on the patient's smartphone

Patient intake is completed at home or in the practice using a smartphone, PC, or tablet. The transfer to your practice management software happens automatically.

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AI Assistance

Complete documentation despite staff shortages

Speak instead of type: Nelly's AI documents your patients' treatment in real time.

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Factoring

Efficient billing for your practice

Nelly enables greater protection against payment defaults and simplified billing and payment processes together with cooperating banks as your contractual partner.

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Just scan
Mobile interface displaying payment method options including SEPA, bank transfer, credit/debit card, Apple Pay, and Google Pay, with a total invoice amount and payment logos beside the phone.
Digital document review screen on a smartphone showing pending medical forms to be signed, with electronic signature by Dr. Nelly and patient contact information.

Maximize practice efficiency with Nelly

Discover the key benefits of using Nelly with up to:

80%
less paper, printing, and postage expenses
60 mins
time saved per patient
40%
increase in revenue
30%
more treatments performed

Smart Technology. Maximum Security.

At Nelly, protecting the data of our practices and their patients is our highest priority. We use state-of-the-art security standards, encrypted infrastructure, and GDPR-compliant hosting.

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Data Encryption at the Highest Level
AES-256 at rest and TLS during transfer – your data is maximally secured.
Controlled Data Access
Multi-factor authentication and role-based access – only authorized personnel can access data.
GDPR-Compliant Hosting in Germany
Your data remains secure – hosted in certified AWS data centers in Frankfurt.
Continuous Monitoring and Security Checks
We continuously monitor, test, and improve our systems.

Integrations with technology partners

Not just empty promises

More than 1200 practices are already enthusiastic Nelly customers. We can let them speak for themselves:

”
With Nelly Factoring, we have everything from a single source. This is easier to understand both for patients and for us.
Photo of Dr. Katharina Kühner & Ina Lübke
Dr. Katharina Kühner & Ina Lübke
Zahnärzte Schöneberg
Case Study
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”
I was absolutely impressed by the Nelly KI Plan Agent: It makes everyday work noticeably easier, saves an enormous amount of time and provides a significantly better overview for both the practice and the patients.
Stefanie Plogmann (ZMV)
Zahnärzte am Kiefernhang
Case Study
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”
With Nelly, our medical practices save on billing fees, paper and printing costs. In addition, practice processes are accelerated and the workload on staff is enormously relieved.
Photo of Volkan Demirbas
Volkan Demirbas
MyDent Dentists
Case Study
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”
With Nelly as a factoring provider, we get the best conditions on the market. My priority is my patients: I don't want unnecessary costs.
Photo of Dr. Anne Heinz
Dr. Anne Heinz
Dentiland
Case Study
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”
It is particularly important to me that all employees feel comfortable. That is why my biggest success in working with Nelly is that it has become easier for our team to work with.
Photo of Dr. med. Philipp Remplik
Dr. med. Philipp Remplik
DIE RADIOLOGIE
Case Study
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”
Since we introduced Nelly's digital check-in, patients arrive ready: up-to-date personal information, completed medical history, and signed consent forms. Reception staff no longer handle paperwork – they handle people. Waiting times before appointments are practically eliminated.
Francesco Galbiati
Brush
Case Study
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”
Switching to Nelly Factoring wasn't complicated at all and was super fast. As a practice manager, I don't hear anything about the topic at all, which is always a good sign for me. Because if I don't hear anything, there's no problem.
Photo of Christoph Horwath
Christoph Horwath
Villa Kindermund
Case Study
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”
Nelly does an enormous amount of work for us. Previously, we used login software that ran on tablets but hacked frequently. Now signing up is much more relaxed.
Photo of Dr. med. Georg-Eike Böhme
Dr. med. Georg-Eike Böhme
Hausärzte im Lehel
Case Study
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”
Nelly digitizes our work: More efficiency and less paper for data center forms, anamnesis or data protection declarations!
Photo of Julia Hoffmann
Julia Hoffmann
Zahnarztpraxis Jungfernstieg
Case Study
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All reviews displayed on this page are from users who have genuinely used our services. We take appropriate measures to ensure the authenticity of these reviews.

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Frequently asked questions:

Does Nelly also work with my practice management system?

Yes, Nelly is compatible with any practice management system thanks to its interfaces. With the help of these interfaces, images and documents can be stored directly in the patient record. For more information on the interface compatibility of your practice software and Nelly, we recommend a free consultation with one of our Nelly experts.

Do patients have to download an app to use it?

No, Nelly works via the web browser of the end devices.

Data protection topic: How secure is Nelly?

At Nelly, we attach great importance to data protection. All data is encrypted and stored on German servers. All data that is generated belongs to practice. For this, we have undergone TÜV certification for certified data protection. Here you can find our TÜV certificate: https://www.tuv-saar.com/certificates/46226

Does Nelly require any extra hardware?

No, no additional hardware, such as a tablet or a signature pad, is required to use Nelly.

How can people who don't own a smartphone use Nelly?

More than 90% of people in Germany already own a smartphone today. As a result of the corona pandemic, scanning QR codes and filling out documents via your own smartphone has reached the mainstream of society. However, a tablet can be booked on request. As a result, patients only need a SMS-enabled telephone. If patients do not have a smartphone at all, paper can still be used in addition to Nelly.